“No HDD” error when the video recorder is powered on, even though hard disk is installed
A No HDD (or similar) error may be caused by a loose data or power connection within the device. Open up the chassis of the recorder and check the cable connections. If not enough power is being supplied to the unit (cable distance, cable gauge, power supply), then the HDD may not get enough power to operate properly. If the issue persists, the hard drive may be faulty; please contact technical support.