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Home
About DH
Cloud Solution
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UNV CCTV
Network Video Recorders
Digital Video Recorders
Network Cameras
Network PTZ
HD Analog Cameras
Brackets & Mounts
HD Analog CCTV
HD Video Recorders
HD Analog Cameras
HD Analog PTZ
Brackets & Mounts
Data Storage
Network Switches
UNV
Accessories
Wire & Cable
Power Supplies
Connectors
Lock Boxes
TV/Monitor Mounts
Monitors
Milestone VMS Systems
UNV Smart Interactive Display
UNV Video Intercom
Dealer program
Support
Request RMA
Software
EZStation
EZTools
EZTools 2.0
EZPlayer
Guard Station
Smart PSS
Toolbox
Config Tool
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Section1
Section2
Section3
Section4
Calculators
Speed Test
Open Port Checker
News
Contact us
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Knowledge Base

Knowledge Base

EZCloud is showing offline

EZCloud is showing offline

June 17, 2022
This is normally a problem when the recorder is not networked correctly on the local network.The best way to troubleshoot this is to open the recorders network settings > Enable...
Cloud updating errors

Cloud updating errors

June 17, 2022
When doing a cloud update if the recorder is giving the error “Could not connect or other problem has occurred” this is because the recorder has not been added to...
Config Tool Functionality (Windows)

Config Tool Functionality (Windows)

June 17, 2022
The Config Tool is useful for detecting all DVRs/NVRs and IPCs connected to the network. The tool can perform various functions on the devices including changing the IP address, upgrading firmware and...
Mobile Apps

Mobile Apps

June 17, 2022
The mobile app is called DMSS (iDMSS on Apple devices, gDMSS on Android devices).  The app can be found by searching on the appropriate App Store.  The free version (Lite)...
PSS does not run on Apple Mac computer

PSS does not run on Apple Mac computer

June 17, 2022
If PSS does not run on an Apple Mac, try these steps: Please note, PSS will only work with 10.7 (Mountain Lion) or greater. Uninstall the PSS software from the...
Cannot see the recorder on EZTools

Cannot see the recorder on EZTools

June 17, 2022
If the locations recorder is not showing up on the EZTools it is because of two reasons. The recorders default gateway address is 192.168.0.1 and the locations network is on...
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