Video recorder or network IP camera powers on but does not start up (not responsive)

Video recorder or network IP camera powers on but does not start up (not responsive)

A device that powers on but does not boot (unresponsive), usually indicates a software issue that can be corrected by doing a hardware level firmware flash (NCOM).  Please return the device for a repair RMA. 

Also refer to the Video recorder is restarting, freezing or locking up (randomly and/or frequently) article for additional troubleshooting steps that may help resolve this issue.

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